400+ 5-Star Reviews400+ 5-Star ReviewsLast updated: March 10, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you and Window Cleaning Santa Cruz LLC ("Company," "we," "us," or "our") governing your use of the website at windowcleaningsantacruz.net (the "Site") and the exterior cleaning services we provide (the "Services").
By accessing our Site or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Site or Services.
Window Cleaning Santa Cruz LLC provides professional exterior cleaning services throughout Santa Cruz County, California, including but not limited to:
Services are subject to availability and may vary based on location, property conditions, and seasonal demand.
Quotes provided through our website, phone, email, or in person are estimates based on the information available at the time. Final pricing may vary based on actual property conditions, accessibility, scope of work, and other factors discovered upon inspection.
We reserve the right to adjust pricing if the actual scope of work differs materially from what was described or anticipated at the time of the quote. In such cases, we will communicate any changes to you before proceeding with the additional work.
When you schedule a service, you are reserving a time slot for our crew. We ask that you provide reasonable notice if you need to reschedule or cancel an appointment. We may charge a cancellation fee for late cancellations or no-shows that prevent us from filling the scheduled time slot.
We reserve the right to reschedule services due to weather conditions, safety concerns, or other circumstances beyond our control. We will notify you as soon as possible if your scheduled service needs to be rescheduled.
To perform our Services, we may need access to your property, including interior spaces (for interior window cleaning), rooftops, exterior walls, and surrounding areas. By scheduling Services, you grant us permission to access the necessary areas of your property.
You are responsible for:
We stand behind the quality of our work with a 100% satisfaction guarantee. If you are not satisfied with any service, please contact us within 48 hours of service completion and we will return to address the issue at no additional charge.
Our satisfaction guarantee applies to the quality of our workmanship and does not cover pre-existing conditions, damage, or issues unrelated to our Services.
Payment is due upon completion of Services unless otherwise agreed in writing. We accept cash, credit cards, debit cards, and checks. Late payments may be subject to additional fees.
For maintenance plan customers, payment terms are outlined in your maintenance plan agreement.
Window Cleaning Santa Cruz LLC is a fully licensed and insured company. We carry $2 million in General Liability Insurance, Workers Compensation Insurance, and Commercial Auto Insurance.
While we take every precaution to protect your property, if any damage occurs as a direct result of our work, please notify us within 48 hours. We will assess the situation and work to resolve it fairly. Our liability is limited to the cost of repairing or replacing the damaged item, not to exceed the total cost of the service performed.
We are not liable for:
You may use our Site for lawful purposes only. You agree not to:
All content on our Site, including text, images, logos, graphics, and design, is the property of Window Cleaning Santa Cruz LLC or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our prior written consent.
Our Site may contain links to third-party websites and services. These links are provided for your convenience only. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party sites. Your use of third-party sites is at your own risk.
Customer reviews and testimonials displayed on our Site reflect the personal opinions of individual customers. While we believe these reviews are accurate, we do not guarantee that every customer will have the same experience. Past results do not guarantee future performance.
Our Site is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free from viruses or other harmful components.
To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by applicable law, Window Cleaning Santa Cruz LLC and its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or Services, regardless of the theory of liability.
Our total liability for any claim arising out of or relating to these Terms or our Services shall not exceed the total amount paid by you for the specific service giving rise to the claim.
You agree to indemnify and hold harmless Window Cleaning Santa Cruz LLC, its owners, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms, your use of the Site, or any misrepresentation you make.
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Santa Cruz County, California.
We may update these Terms from time to time. When we make changes, we will update the "Last updated" date at the top of this page. Your continued use of the Site or Services after any changes constitutes your acceptance of the revised Terms.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed. The remaining provisions shall continue in full force and effect.
If you have any questions about these Terms of Service, please contact us:
